We need you today!

Today's post is about the power of community to make something happen, and today, we need you and your community! We're launching a crowdfunding campaign to raise money for our commission-free booking portal which means that if you register your property, hook up your online reservations system with ours, visitors to our portal will be [...]

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Who’s in charge of your business?

I’ve just returned from a trip to the UK where I presented at Visit Wiltshire’s annual tourism event at Bowood House, and returned to an avalanche of requests to join the new Facebook group Beautiful Bed and Breakfasts and get on our Google map! In both cases, this had me looking at a lot of [...]

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Are you on the map?

I’ve just taken over the management of a Facebook group and the previous owner, Maria has worked really hard on a fabulous Google map which shows the location of all of the members, together with website addresses. The real beauty of this map is that when you’re on it and people tap in your keywords [...]

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The dangers of listing with airbnb

Just the other day, I noticed an article by the BBC about a London Airbnb host whose properties had been de-listed for no reason, even though his reviews were good, his listings were good and he had been with them for some time. And the sad thing is, there isn’t a single thing he can [...]

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Lifecycle of a Small Hospitality Business

Last week I made a quick trip to London to participate in a workshop run by an old friend, Dan Priestley from Entrevo. At the workshop he laid out some shocking facts about business and how over 90% of them struggle, fail or close and the tragedy of putting your life force into something often [...]

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Thoughts become things…

I was talking with a client today, and I want to share with you something that I believe will help you. She emailed me to say that she had to cancel her coaching program because she said “I’ve got no money, I can’t pay my bills and the only thing left for me is to [...]

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How to create money out of thin air, and is it even possible?

If, like me you’re in the northern hemisphere, the summer’s practically behind us and we’re hurtling towards the shoulder and the low season. I’m hoping you’ve had a great summer season and that your guests have been good to you :) Whatever has happened this year is past, it’s time now to look forwards to [...]

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What can we learn from Apple, Amazon and the Rolling Stones?

Some people believe that running a big company like Apple or Amazon is different from running a small company, but I believe that we all have the same issues, regardless of our size and here’s why… In order to remain in business, we all need to: Attract customers Encourage those customers to spend more with [...]

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