Bed and Breakfast owners – Is your online travel agent costing you an extra $28,000 a year?

This morning I opened my Facebook feed to find yet another post by another disgruntled owner.  Yet another post about the changes in terms of business by the online travel agents that massively benefit them, but not us Too many owners have fallen for the promise of instant bookings, not realising the long term impact of working with these giants, …

How bed and breakfast owners and innkeepers say NO

Almost all of our problems with our guests can be solved by setting out good policies, communicating them well and then enforcing them through strong boundaries I know that most people don’t read our terms and conditions, but that’s not the point of them. The point is that you have defined them and written them down. You’ve taken a stand …