How bed and breakfast owners and innkeepers say NO

Almost all of our problems with our guests can be solved by setting out good policies, communicating them well and then enforcing them through strong boundaries I know that most people don’t read our terms and conditions, but that’s not the point of them. The point is that you have defined them and written them down. You’ve taken a stand …

How Bed and Breakfasts attract the right guests

Running a bed and breakfast, using The Energetics of Guest Attraction for your B&B, Guest House, Inn or Small Hotel where YOU are one of the reasons people are choosing your place. Believe it or not, there is an energetic connection between you and your ideal guests that only exists in the “unseen” realm.  In other words, we can’t see …

How to run a successful Bed and Breakfast

Do you want to know how to run a bed and breakfast successfully?  Here’s what I hear all the time: If I don’t do something, I’m going to have to sell, close down, call it a day I’ve done everything I know how to do, but it’s just not working I’m so tired I’m broke I can’t do another year …

How Bed and Breakfasts spot 3 opportunities for growth

In this article, I’m speaking specifically to small to medium sized hospitality business owners, where an intimate experience including interacting with the owner/manager/team members are some of the reasons guests are booking.  I call this “personality and emotionally driven hospitality”.  It’s not a well known term.  I made it up!   It describes the kind of experience smaller establishments have the …

How Bed and Breakfasts differentiate between transactional and emotional

What’s the difference between a “transactional” purchase and an “emotional” one and why is it important to know? First a transactional or mechanical purchase is something where no emotion is involved in the decision-making process.  Like doing the weekly grocery shop or buying car insurance, or choosing an internet service provider. Those purchases are pretty much emotion-less and are driven …

How Bed and Breakfasts become amazing

I’ve been at the Great Hospitality Show in Birmingham UK these last couple of days and I’ve met with some fabulous hospitality business owners and do you know what always amazes me? When I look on their websites, I can’t see it When I check out their social media accounts, it’s not there When I take a peek at their …